1. If you are satisfied with our products and services, please leave your positive feedback and 5 stars . and 5 stars for the detailed rating of your order. Once you show us the screenshot of both 5 stars , we will give you a DISCOUNT for your next order.
2. If you don’t satisfied our porducts, pls contact us before you leave negative feedback or do the detailed rating. We guarantee we will 100% slove any problem for you.
1. Preparing Time: we need 5-10 working days to prepare your order according to our numerous orders every day.
2. Free Shipping For Worldwide
3. APO/FPO/DPO Shipping
We apologize that P.O. Boxes and military addresses (APO, FPO) cannot be delivered. For the US territories, please leave a comment when you placing the order. For example, if you were in Guam, Puerto Rico, you could state Guam, Puerto Rico in the country section. Customers from Brazil should leave a message to provide us your 11-digit CPF as your custom needs it.
If you choose the free shipping option, your parcel will be directly delivered your home only one time or it will send to your local post office then you need to take your tracking number and your personal ID to collect your items.We will inform you immediately once your parcel have been sent out.
If you choose express shipping, please remember to leave your contact number, this is required for express shipping.
Chengna online shop do sell based on their excellent designs and proven reliability. So the quality is guaranteed. Also we have a QA team to test your ordered products are functioning correctly before they are packed and sent to you. But you do need to confirm your colour carefully before buying.
Atten: we can’t accept the exchange or canceling after your order has been shipped.
The following information is required when you reflect the problem:
*The item’s SKU number
*Image of defective beads.
If you have any question regarding return policy, please feel free to contact us!
· 1. Items received within 30 days from the delivered date.
· 2. Items received unused, undamaged and in original package.
· 3. Return shipping fee is paid by buyer.
· 4.You will get a full refund if your order does not arrive within the delivery time promised by Chengna.
Chengna is a hair accessories manufacturer since 2003. Provide high quality products with best price.what you care about is what we do!
Provide with:Hair Bow,headband,hair band,hair clips,hair decoration,hairgrips, flower barrette,bow band,etc. At the same time, we also accept the incoming sample custom.
We realise the most important part of success is customer. This is why we are focused on delivering an exciting shopping experience and making sure that our high standards of quality, value for money and service are always met.
Led by a team of highly dedicated and motivated group of individuals we are firmly focused on our customer’s needs. We hope that with continuous developments and innovation we will continue to expand and bring our unique experience to shoppers throughout the world.